Guest Health & Wellness

Dear Guests,

You want a beautiful and peaceful place to stay. The Bottger Mansion is an oasis in the heart of Albuquerque with comfortable rooms, a shady yard, a swing in the courtyard, and great food.

We are taking great care to ensure guest comfort and accessibility at the Bottger Mansion of Old Town. Safety is our first concern for everyone, and we want to share with you how we plan to take care of you. Please understand, it is a work in progress and things will continue to change. Please check back here often.

For everyone’s safety, we have implemented additional operating procedures that comply with the Centers for Disease Control and Prevention, state, and local guidelines, as well as those recommended by hospitality industry experts. These procedures will include breakfast service changes, guest room housekeeping, and common area procedures to supplement our already rigorous processes. We want to ensure that our guests feel a sense of security when staying with us. We are confident that these extra measures and precautions make our inn a safe place to stay and relax.

What will never change is our commitment to making your stay special and memorable.

— Kathy and Steve

Our current New Mexico public health order

Check here for the most current information on New Mexico’s public health order. This includes information on current travel information, self-isolation and self-quarantine, restrictions, exemptions and compliance, as well as masking and social distancing requirements.

Health of guests and employees

If you don’t feel well or have a temperature, please stay home. We will work with you. You can always reschedule your stay at the Bottger Mansion. Our employees will stay home and quarantine if they don’t feel well or run a temperature, and a negative test is required to return to work.

Guest self-check-in and check-out

Self-check-in is available for guests arriving before 3:00 p.m. or after 6:00 p.m. We will contact you on the morning of your arrival to provide self-check-in information. Please understand that with additional cleaning for your safety, earlier check-in may not be possible. We are always available by phone or text.

Face masks or coverings and social distancing

Per New Mexico’s Public Health Order, face masks or coverings must be worn inside public places, including lodging establishments. The innkeepers and all employees will be wearing face masks. Guests are required to wear face masks or coverings before entering the house and in our public areas including the entry, living room, stairwell and hallways. Please observe a 6-foot social distance with your fellow guests and the innkeepers and housekeepers.

Breakfast

Guest rooms are now furnished with dining tables and chairs, so you can bring take-out dinner back to your room, and breakfast is served to your room. In summer, guests may enjoy breakfast outside in our beautiful courtyard. Tables in the courtyard are at least 6 feet apart. Check the digital display by the front entry for the next day’s breakfast entree and other options. You may have plans to be out early and need a breakfast-to-go. Or maybe you want to sleep in and don’t want breakfast at all! Just let us know.

Housekeeping

In addition to our normal high standards for housekeeping, we are disinfecting all surfaces in the guest room before check-in. The surfaces in the public areas will be disinfected regularly during the day. All linens in guest rooms, including blankets and coverlets, are laundered after each check-out.

Guest rooms will not be tidied during your stay. We will deliver fresh towels or other essential room supplies on request and leave them outside your door. A cotton laundry bag is available in your room for used towels.

Hand sanitizer is readily available throughout the inn and in the guest rooms.

Local dining

Please use our web app for up-to-date information on local restaurants, services, and things to do. Indoor dining is subject to occupancy limitations, and outdoor seating may be limited or unavailable. Many restaurants also do take-out or delivery. For the most current information, please contact the restaurant directly. Plates, glasses, silverware, and napkins are available in the guest area in the dining room.

Relax and do nothing at all

Our lush and shady yard is a great place to watch birds, unwind and relax. The swing in the courtyard is fitted out with new cushions and waiting for your visit. Tiguex Park is only 5 minutes away, and many hiking trails are just a short distance. 

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